Gustavo Villacres Avatar

MVP Profile

Gustavo Villacres

Ecuador

MVP 2026

Strategy

Ecuador
MVP 2025

Strategy

Ecuador
MVP 2024

Ambassador

Ecuador

Timeline

2025

27/Nov

Sitecore AI: The Transformation of the Marketer's Role

This article covers how Sitecore AI is reshaping the role of the modern marketer. It explains how an AI-first architecture automates low-value, manual tasks and elevates the DXP strategist into an orchestrator of autonomous, agentic workflows, with a strong focus on measurable outcomes and real business impact.

Sitecore XM Cloud

2025

21/Nov

The Engineering of Search Experiences

This talk with the local tech community explored the evolution of search experiences and how Sitecore Search features help marketers take them to the next level. We looked at how user expectations have changed: people now expect fast, relevant, and intuitive results powered by smart algorithms that understand context, not just keywords. Organized by SUG Latam and Universidad San Francisco de Quito.

Sitecore Search

2025

13/Nov

Sitecore Search Handbook - Suggestions Blocks

This practical Sitecore Search guide explores Suggestions Blocks and how to use them effectively. You’ll see how they can automatically fix typos, predict user intent, and deliver context-aware suggestions.

Sitecore Search

2025

29/Oct

Knowing When NOT to Personalize

This is a list of recommendations for personalized experiences that sustain results and protect trust, turning each recommendation into actions with explicit consent, intent-over-identity, and smart caps, so personalization stays respectful, measurable, and scalable. It also includes an explanation of the personalization capabilities of Sitecore XP, XM Cloud, CDP, and Personalize.

Sitecore XP Sitecore CDP Sitecore Personalize Sitecore XM Cloud

2025

30/Sep

Sitecore Search Handbook - Events, Tracking, Insights.

This practical Sitecore Search guide offers a clear overview of how to set up events, track behavior, and read the signals to enhance site search experiences.

Sitecore Search

2025

18/Sep

Sitecore Search Handbook - Creating Rules.

This practical guide offers a clear overview of how to set up and manage rules in Sitecore Search to drive smarter, more relevant digital experiences.

Sitecore Search

2025

26/Aug

Content Effectiveness and User Journey Insights for Low-Traffic sites

This article is Chapter 3 of the “Turning Low B2B Traffic into High-Value Leads” blog series. It explains key B2B website challenges and shows how to monitor content effectiveness, identify assets that appear before conversions, find pages where sessions drop off, and map the paths and time gaps that signal buying intent.

Sitecore CDP Sitecore Personalize Sitecore XM Cloud

2025

23/Jul

Personalization: Turning Low B2B Traffic into High-Value Leads

This article is the Chapter 2 of the "Turning Low B2B Traffic into High-Value Leads" blog series. It covers the specific challenges of B2B websites and offers effective strategies focusing on users' behavioral signals and personalization.

Sitecore CDP Sitecore Personalize Sitecore XM Cloud

2025

23/Jun

Turning Low B2B Traffic into High-Value Leads

This article covers the specific challenges of B2B websites and offers clear, actionable strategies to address them. It walks through funnel-stage KPIs, from awareness to engagement to conversion.

Sitecore CDP Sitecore Personalize Sitecore XM Cloud

2025

20/May

Key Decisions for Cost-Effective Digital Investments

A comprehensive overview that explains five key decisions to help make your website implementation cost-effective, efficient, and aligned with best practices for long-term growth and sustainability.

Sitecore XM Cloud

2025

16/Apr

A/B Testing for Modern Marketers

A practical guide to the out-of-the-box A/B testing capabilities in XM Cloud.

Sitecore XM Cloud

2024

25/Nov

Funnel Reports: Insights to Optimize User Journeys in Sitecore Search

This article explores the application of funnel analysis to enhance user experiences within search functionalities. It covers how mapping user interactions through various stages from initial query to final action can identify drop-off points and areas for improvement to streamline the search process and boost conversion rates.

Sitecore Search

2024

13/Nov

Sitecore Search - Tips & Tricks

As a speaker at Sitecore User Group Latam - Session 20, I presented on Sitecore Search, focusing on the benefits of creating different widgets to address varied user needs. I provided practical rules for configuring these widgets, emphasizing the use of user context. Additionally, I emphasized the importance of leveraging events and analytics to optimize search experiences.

Sitecore Search

2024

30/Oct

Optimizing Marketing Strategy Through Customer Journey Analysis

This article highlights the critical role of customer journey analytics in enhancing marketing strategies. He explains how tools like Page Analyzer, Customer Journey Maps, and Sankey Diagrams in Sitecore CDP provide actionable insights into user interactions, enabling marketers to deliver personalized and relevant content tailored to different stages of the customer journey.

Sitecore CDP

2024

23/Oct

Optimizing Search Experiences: A Deep Dive into Sitecore Search’s Suggestions Blocks

This article explores how Sitecore Search Suggestions Blocks can enhance search functionality by optimizing and simplifying search experiences. It covers the "Did you mean..." and "Context Aware" block features, including a step-by-step guide on how to use them. It also includes some relevant use cases.

Sitecore Search

2024

10/Oct

Personalization in Sitecore Search: Enhancing User Experiences

This article explores how integrating personalization into search experiences powered by Sitecore Search can significantly improve user engagement and satisfaction. It covers strategies for tailoring search results to individual user preferences and behaviors, emphasizing the importance of delivering relevant content to meet diverse user needs. Additionally, it provides a step-by-step guide on how to configure this feature.

Sitecore Search

2024

23/Sep

Maximizing Search Experiences by Monitoring Sitecore Search Events

This article highlights the importance of tracking events within search experiences to enhance search functionality and user engagement. It explains how analyzing events can provide critical insights for optimizing search relevance. It also provides some valuable use cases for this feature.

Sitecore Search

2024

10/Sep

Sitecore Experience Awards 2024 finalist - Most Powerful Tech Stack Integration

As the Project Manager for the Point B website - Sitecore implementation project, I led a team to deliver a transformative digital experience that aligned with the client's strategic goals. This project was recognized as a finalist for Sitecore Experience Awards 2024 in the Most Powerful Tech Stack Integration category, highlighting its impact and excellence within the Sitecore ecosystem. I contributed to developing the award application, providing detailed insights and showcasing the project's ...

Sitecore CDP Sitecore Personalize Sitecore Search Sitecore XM Cloud

2024

17/Jul

Content Editing in Sitecore Search

This article explores the Content Editing feature as an emergency mechanism for direct editing within Sitecore Search, emphasizing its importance in scenarios where immediate content updates are necessary. This feature allows editors to bypass traditional workflows and implement changes directly through the CEC. Additionally, it provides a step-by-step guide on how to enable this feature.

Sitecore Search

2024

20/May

Setting Rules in Sitecore Search

This article provides a step-by-step guide on configuring rules within Sitecore Search. It outlines the process of creating and managing search rules, including setting up conditions and actions to tailor search results effectively.

Sitecore Search

2024

2/May

Beta Tester for the Sitecore Search for Business Users training course.

I contributed to the evaluation of the Sitecore Search for Business Users training course by providing detailed feedback on the course material, identifying areas for improvement, and ensuring the content is both comprehensive and thorough for learners. As part of this contribution I got the "Sitecore Search Business User Skills" and "Sitecore Search Business User Knowledge" learning badges.

Sitecore Search

2024

5/Mar

MVP Mentor

As a Sitecore MVP Mentor, I had the privilege of supporting and guiding Wladimir Moyano on his journey to apply for the Sitecore MVP award. My role involved providing continuous support and monitoring his progress, ensuring that he stayed on track and met his goals. I set clear objectives for him, helping him understand the milestones he needed to achieve. Additionally, I offered valuable tips for creating high-quality content. Through regular check-ins and constructive feedback, I was able to h...

2024

29/Jan

Improving the User Experience with Sitecore Personalize

As a speaker at the SITECORE DAY RIOBAMBA 2024 event, I delivered a presentation on Personalization, sharing real success cases that demonstrated the transformative impact of tailored digital experiences. My session focused on how Sitecore CDP and Personalize empower organizations to deliver highly targeted content and experiences by leveraging customer data and behavioral insights.

Sitecore CDP Sitecore Personalize

2023

16/Nov

Sitecore Day / Yachay Tech / Personalization - Elevating user's experiences with Sitecore Personalize.

SUG LATAM / Sitecore Day / Yachay Tech University / Personalization - Sitecore CDP & Personalize overview for tech students. (Language: Spanish).

Sitecore CDP Sitecore Personalize

2023

14/Nov

Sitecore Search / Analytics.

Final article of my Sitecore Search series that explains the different metrics available in Sitecore Search and how to use them to optimize the search experiences.

Sitecore Search

2023

5/Nov

Sitecore Search / Optimizing your Relevance Models.

Third article of my Sitecore Search series that explains all the features available to optimize your site search relevance models (Textual relevance, boosting, context rules,...) providing a step by step guide.

Sitecore Search

2023

30/Oct

Sitecore XM Cloud Editor: A Deep Dive into Features and Functionality

This article is a review from an Editor's standpoint of the Sitecore XM Cloud editing capabilities.

Sitecore XM Cloud

2023

24/Oct

Sitecore Search / Creating Pages and Widgets.

Second article of the Sitecore Search series detailing the importance of Pages and Widgets and provides a tutorial on their creation.

Sitecore Search

2023

15/Oct

Sitecore Search / Adding Multiple Sources.

First article of the Sitecore Search series that explains the benefits of configuring multiple sources and provides a step by step guide on how to add sources, set up crawlers and triggers.

Sitecore Search

2023

30/Aug

SUG LATAM - Session 04 / Sitecore Search.

Sitecore User Group Latam / Session 04. Sitecore Search - Exploring the Sitecore Search capabilities (Language: Spanish).

Sitecore Search

2023

24/Aug

XM Cloud - Highlights

Highlights about XM Cloud (Carousel) intended for Execs and general audience.

Sitecore XM Cloud

2023

13/Jul

Sitecore CDP & Personalize - Highlights

Highlights about Sitecore CDP & Personalize (Carousel) in a Problem/Solution narrative intended for Execs and general audience.

Sitecore CDP Sitecore Personalize

2023

29/Jun

Sitecore CDP & Personalize: The Problem-Solving Capabilities.

This article describes common challenges that the Marketing teams face and how Sitecore CDP and Personalize can address them in a Problem/Solution narrative.

Sitecore CDP Sitecore Personalize

2023

8/Jun

Sitecore Search - Highlights

Highlights about Sitecore Search (Carousel) intended for Execs and general audience. I've noted that this type of post generates more impressions and engagements.

Sitecore Search

2023

24/May

Key features of Sitecore Search.

This article provides a holistic view of the key features of Sitecore Search.

Sitecore Search

2023

10/May

WTT LATAM / The Importance of Personalization.

The Importance of Personalization. Highlights of Sitecore CDP & Personalize. (Language: Spanish).

Sitecore CDP Sitecore Personalize

2023

25/Apr

Is it still “cool” to personalize on Sitecore XP?

This article covers a comparison between personalization with Sitecore XP vs. CDP & Personalize and suggests extra things to try on XP to enhance your existing personalization features.

Sitecore XP Sitecore CDP Sitecore Personalize