Khushboo Sorthiya Avatar

MVP Profile

Khushboo Sorthiya

MVP 2026

Technology

India
MVP 2025

Technology

India
MVP 2024

Technology

India
MVP 2022

Technology

India
MVP 2021

Technology

India

I'm a Mentor

Timeline

2025

28/Nov

Supporting and Encouraging Teammates in their Sitecore Community Journey

This year, I actively supported and collaborated with my teammates in their efforts to contribute to and engage with the Sitecore community. This mutual support has been incredibly rewarding, as we continuously motivated and inspired one another. It has been wonderful to see their enthusiasm and achievements grow, especially as they shared their journeys and contributions throughout the year.

2025

7/Oct

Participated in the XM Cloud Exam Alpha Review

I participated in the XM Cloud exam alpha review along with six fellow community members. We met with the Sitecore training team to review the updated questions and engaged in detailed discussions, providing constructive feedback to help improve the exam.

Sitecore XM Cloud

2025

6/Oct

Check Available Language Versions for a Page

A feature request was registered to add a method in the JSS SDK to check the available language versions for a page (only actual versions, not fallback versions). The reference number for this request is JSS-3444.

Sitecore JSS

2025

1/Oct

Rule Does Not Work for Webhook with Publish Event

We created a webhook intended to run on the publish event with rules configured to trigger only for specific templates. However, the webhook did not work. After reporting the issue to the support team, we learned that rules cannot be applied to publish events, as noted in the official documentation.

In response, Sitecore has registered a new feature request to enable creating webhooks for item change events that occur as a result of publishing.

The reference numbers for this request are **...

Sitecore XM Cloud

2025

1/Oct

“Lock and Edit” Option Missing in Page Builder

The Lock and Edit option is not available in Page Builder, allowing users to edit pages without locking them. A feature request has been registered to address this behavior with the reference number PGS-5643.

Sitecore XM Cloud

2025

28/Sep

Reported Bugs and Requested Features for Sitecore XMC Forms

While working with Sitecore XMC Forms, we identified and reported several issues during the implementation of our use cases. These were reviewed and categorized as bugs or feature requests, as listed below:

  1. DESIGNLIB-2998: The Calendar field supports only date selection, but many scenarios (appointments, events) need both date and time.
  2. DESIGNLIB-2296: Form analytics (Views, Interactions, Submissions) remained at 0 even after the site had been live for three weeks.
  3. **DESIG...

Sitecore XM Cloud

2025

19/Aug

Local Datasource Creation Fails in Page Builder for Page Branch–Based Pages

A bug was reported where users were unable to create a datasource under the local data of a page because the "data" folder was not being created when a page was generated using a Page Branch. This issue was logged with the reference number PGS-5374.

The suggested workaround is to create a "data" folder under the Page Branch itself. This ensures that when a page is created using the Page Branch, the "data" folder is added automatically along with it.

Sitecore XM Cloud

2025

7/Aug

Trailing Slash Is Added to Homepage URL

A trailing slash is being added to the homepage URL when fetching the page item and its URL using a GraphQL query. This behavior occurs only for the homepage and not for other pages.

The Sitecore support team confirmed that this is the current default behavior and will remain unchanged. However, they have registered a feature request to introduce a configurable setting that allows users to choose whether a trailing slash should be added or not. This would keep the existing behavior as the def...

Sitecore XM Cloud

2025

8/Jul

Enable Shared Layout by Default in Sitecore XMC

A feature request was registered to enable the Shared Layout by default in Pages Builder, with the reference number PGS-5029.

Sitecore XM Cloud

2025

17/Jun

Configurable Session Timeout for Pages Builder

In Page Builder, the application requires a page reload if a user is inactive for more than 30 minutes. This is expected behavior and is currently enforced for security reasons. At this time, it is not possible to change this timeout setting.

To address this limitation, the support team has registered a feature request to make the session timeout configurable in future versions. The reference number for this request is PGS-4871.

Sitecore XM Cloud

2025

2/Jun

Language Not Embedded in Page URL on Preview Endpoint

We encountered an issue while executing a GraphQL query on the preview endpoint, where the language was not being embedded in page URLs. However, this functionality worked correctly on the Edge endpoint. The Sitecore support team was able to reproduce the same behavior in their environment, language embedding works as expected on Delivery Edge but not on Preview Edge.

A bug has been registered for this issue with the reference number DEVEX-4982.

Sitecore XM Cloud

2025

15/May

Unable to copy-paste the ContentHub image URL into the image path in Page Builder

When a content author copies the Content Hub image path from one item's image path field and pastes it into another item's image path field in Page Builder, it doesn't work. It results in an 'image not found' error. This was registered as a bug with reference number PGS-4630

Sitecore XM Cloud

2025

12/May

Field Title and Help Text Not Displayed in Page Builder

We noticed that the field title and help text added to the fields were not displayed in the right panel of the Pages Builder. The support team registered feature requests for both items with the following reference numbers:

  • Field Title: PGS-4504
  • Help Text: PGS-635

Sitecore XM Cloud

2025

10/May

Unable to add rules to Page Branches

A bug was registered because we were unable to add rules to the Page Branches item under the Presentation node of the site. This issue was logged with the reference number SXA-8301.

Sitecore XM Cloud

2025

8/May

Support for Generating Custom Links for Bucketed Items

A feature request was registered with reference number CFW-5564 to provide an out-of-the-box capability for generating custom links for bucketed items. This enhancement is especially useful for CMS-managed content such as large volumes of blogs or news articles, where the final URL does not include the bucket path and therefore requires a custom link.

Sitecore XM Cloud

2025

6/May

Ability to add a new version of data items directly from Page Builder

There is currently no option to add a new version of a data item directly from Page Builder, it can only be added through the Explorer tool. We registered a support case and the team agreed that it would be highly beneficial to allow creating new versions of datasource items directly within Pages.

As a result, they created a feature request for this enhancement with the reference number PGS-4571.

Sitecore XM Cloud

2025

5/Apr

Participated in the Hackathon Organized by Horizontal and Secured 3rd Place

I participated in Hackathon 4.0 organized by Horizontal along with four of my colleagues. We took on the challenge of building a Visual Studio extension that takes a few prompts from a developer and generates component code along with the required YAML files for templates and renderings. Developers can directly push these files to their CMS instance and start using the component. The extension generated components with around 80% accuracy, helping improve developer productivity by using AI to ha...

2025

5/Apr

Hackathon - Code

Here is the code for the Visual Studio extension we built as part of the hackathon.

2025

1/Apr

Contributing to Developer Growth through Training Programs

I was involved in the training program for the new graduates at my organization, where we planned and delivered training sessions and assigned hands-on projects. This helped them build their skills in various Sitecore tools, products, and implementation technologies.

2025

21/Mar

Video Added to File Field Does Not Show in Layout Data

The video added in the File field was not being resolved in the layout data. This issue occurs because the Layout Service is incompatible with File field that reference Content Hub DAM resources. The Sitecore team has registered this behavior as a bug with the reference number 629130.

Sitecore XM Cloud

2025

1/Mar

Mentorship

This year, I had the privilege of mentoring two individuals on their journey toward becoming Sitecore MVPs. Through regular discussions and calls, I provided guidance and roadmap to help them pursue this prestigious milestone. I shared insights, strategies, and best practices to support them along the way, while offering continuous encouragement. My goal was to empower them to contribute actively to the Sitecore community and make a meaningful impact in their respective roles.

  • Bhupesh Khand...

2025

1/Feb

Sharing Knowledge through 16 Blogs

This year, I published 16 blogs to share the knowledge I gained through hands-on experience. I documented my learnings to help others in the Sitecore community and find solutions more effectively. These blogs have served as a valuable resource for developers and professionals looking to deepen their understanding of Sitecore and related technologies.

Sitecore XM Cloud Sitecore JSS

2025

1/Jan

Active Participation on Social Media

I actively contributed to the Sitecore community on LinkedIn by consistently sharing and reposting valuable Sitecore content. In addition to creating my own posts, I reshared relevant content to keep the community informed and encourage discussions. This approach not only helped me stay up-to-date with the latest Sitecore developments but also kept me engaged and connected with the broader Sitecore community on LinkedIn.

2025

1/Jan

Managing and Organizing Events for the Sitecore User Group India

I lead the Sitecore User Group India and successfully organized 7 events this year. These events have provided invaluable opportunities to connect with fellow community members, explore the latest advancements in the Sitecore ecosystem, and create a platform for global knowledge sharing and collaboration. Please refer to the playlist link provided for the recordings of these sessions.

2024

30/Nov

Supporting and Encouraging Teammates in their Sitecore Community Journey

This year, I have actively supported and collaborated with my teammates in their efforts to contribute to and engage with the Sitecore Community. This mutual support has been incredibly rewarding, as we motivated and inspired each other throughout the year. It’s been wonderful to see their enthusiasm and accomplishments, especially as they shared their journeys and contributions.

Here are a few posts where they have expressed their gratitude and shared their experiences after submitting the...

2024

17/Oct

Presenting at Sitecore Symposium 2024

I had the opportunity to present at Sitecore Symposium 2024 alongside Muktesh Mehta. Our session, "Next-Gen Sitecore Development: Leveraging LLMs for Code Generation," focused on using Large Language Models (LLMs) to automate Sitecore code generation. We demonstrated how LLMs can accelerate development workflows, generate headless-specific code, templates, and layouts, and improve speed and accuracy in building scalable Sitecore solutions.

  • [Shared my experience in LinkedIn p...

Sitecore XM Cloud

2024

17/Oct

Presenting at Sitecore Symposium 2024 - Demo Code

As part of our presentation at Sitecore Symposium 2024, we developed a VS Extension and CodeGPT to help developers automate component development and easily generate code by asking related questions. The code for both demos is hosted in a public repository and is available for the community to explore. Please refer to the link provided to access the code for these demos.

Sitecore XM Cloud

2024

7/Jun

Presenting at SUGCON India 2024

This year, I had the opportunity to present at SUGCON India 2024 with co-speaker Priyanka Gulia. Our session, "XM Cloud's Embedded Personalization vs Sitecore Personalize: What, Why, When & How," compared the features and capabilities of XM Cloud's Embedded Personalization and Sitecore Personalize. We highlighted real-time use cases to demonstrate when and how each solution can be leveraged to enhance personalized experiences, offering valuable insights to the audience.

Sitecore Personalize Sitecore XM Cloud

2024

3/Jun

Bug Report - Image URLs in Preview GraphQL API generated using wrong server URL

In a multilingual site setup with two languages, en and en-CA, and separate domains for each language site in a headless application, we encountered an issue where the media URLs in the Preview GraphQL API were consistently generated using the domain of the en language site, even for the en-CA site. After reporting this to Sitecore Support, they analyzed the problem and identified it as a bug, assigning it reference number 615706. To address this, they provided a hotfix c...

Sitecore XM

2024

23/May

Bug Report - Issue with double-click operation for selecting/unselecting items in Multilist Field

We encountered an issue with the Multilist field where the double-click operation for selecting/unselecting items was not functioning correctly in Chrome and Edge. Content authors had to click an item once and then double-click it for the selection to move to the desired category, instead of the expected behavior of a simple double-click to select or unselect an item.

Sitecore identified this as a bug and assigned it reference number 616465. For more details, please refer to...

Sitecore XM

2024

10/May

Attended the Instructor-led Training of Sitecore Personalize

I participated in a full-day instructor-led training on Sitecore Personalize. The course covered key topics such as the Sitecore Personalize interface, defining and implementing Experiences and Experiments using Real-time Audience and Segmentation, and creating Decision Models. The hands-on nature of the training allowed me to ask questions and complete exercises, ensuring a clear understanding of the fundamentals. Additionally, I had the opportunity to connect wi...

Sitecore Personalize

2024

1/Apr

Contributing to Developer Growth through Training Programs

I am actively involved in the training committee at my organization, where we plan and organize training sessions throughout the year to help developers enhance their skills in various Sitecore tools, products, and implementation technologies. So far, we have successfully completed training on the following topics:

  • Sitecore Basics
  • Sitecore JSS
  • Sitecore XM Cloud
  • Sitecore Search
  • Sitecore Content Hub
  • Sitecore CDP & Personalize (In Progress)

These training se...

Sitecore XM Sitecore XP Sitecore CDP Sitecore Personalize Sitecore Content Hub Sitecore Search Sitecore XM Cloud

2024

1/Mar

Mentorship

This year, I had the privilege of mentoring two individuals on their path to becoming Sitecore MVPs. Through continuous discussions and calls, I guided them with a clear roadmap to achieve this prestigious milestone. I shared valuable insights, strategies, and best practices to help them navigate the journey, while offering encouragement and support. My goal was to empower them to actively contribute to the Sitecore community and make a positive impact in their respective roles.

  • [Priyanka G...

2024

27/Feb

Bug Report - Multisite Resolution in Preview GraphQL API

Last year, we encountered a multisite resolution issue with Experience Edge, which was reported and registered as a bug. Earlier this year, we identified the same issue affecting the Preview GraphQL endpoint used by the CM server. After analyzing the problem, Sitecore registered this as a separate bug with reference number 609241 and provided a hotfix to address it. The hotfix is applicable to Sitecore XP 10.2 with Sitecore Headless Services 20.0.2. For more details, please r...

Sitecore XM

2024

22/Feb

XM Cloud Certification

I successfully passed the XM Cloud certification exam and achieved the Sitecore XM Cloud Developer badge.

Sitecore XM Cloud

2024

16/Feb

Speaking at the 9th Anniversary Event of Sitecore User Group India

As part of my contributions to the Sitecore community, I participated in the event "Unlocking Sitecore Composable: Live Q&A with Sitecore MVPs", celebrating the 9th Anniversary of Sitecore User Group India (SUGIN). I was honored to be one of the speakers, alongside other past members of SUGIN, sharing insights on Sitecore Composable and engaging in a live Q&A session. The event offered an in-depth look at the platform’s features and benefits and fostered meaningful discussions.

2024

1/Feb

Providing Feedback on XM Cloud Tutorials

Earlier this year, the Sitecore Team requested feedback on the XM Cloud tutorials they published. I shared the following points to improve the clarity and user experience:

  1. In the Setup XM Cloud tutorial, I suggested introducing the concepts of "project" and "environment" before diving into the setup process. This would help users grasp the foundational concepts before proceeding with the setup steps.

  2. In the Create a Site tutorial, I pointed out that the note about the "site i...

Sitecore XM Cloud

2024

13/Jan

Bug Report - jsonValue property of link/image field in GraphQL query returning raw value

We encountered an issue with a GraphQL query used to fetch data from Experience Edge, where the "jsonValue" property of the link field returned raw values instead of the expected structured data. This occurred for fields like link and image when the data item was located under the site data folder. However, when the same item was added as local data to a page, the query returned the correct structured JSON value.

After reporting this to Sitecore Support, they analyze...

Sitecore XM

2024

1/Jan

Active Participation on Social Media

I actively contributed to the Sitecore community on LinkedIn by consistently sharing and reposting valuable Sitecore content. In addition to creating my own posts, I reshared relevant content to keep the community informed and encourage discussions. This approach not only helped me stay up-to-date with the latest Sitecore developments but also kept me engaged and connected with the broader Sitecore community on LinkedIn.

2024

1/Jan

Sharing Knowledge through 12 Blogs

This year, I shared 12 blogs to pass on the knowledge I gained through hands-on experience. I documented my learnings and shared them to help others in the Sitecore community improve their skills and find solutions more easily. These blogs served as a valuable resource for developers and professionals looking to deepen their understanding of Sitecore and related technologies.

Sitecore XM Sitecore XM Cloud

2024

1/Jan

Managing and Organizing Events for the Sitecore User Group India

I lead the Sitecore User Group India and successfully organized 7 events this year. These events have been invaluable opportunities to connect with fellow community members, explore the latest advancements in the Sitecore ecosystem, and provide a platform for global knowledge sharing and collaboration. Please refer to the given playlist link for the recordings of these events.

2023

27/Dec

Bug Report - Job with ‘Publish to master’ name created while publishing to Edge using CLI command

We encountered an issue where the publishing to edge operation using the Sitecore CLI "publish" command created two jobs: one named "Publish" and another named "Publish to 'master'". After reporting this to Sitecore Support, they analyzed the problem and registered it as a bug with reference number 606695. This was only a visual issue and did not affect the publishing process in any way.

Sitecore XM

2023

28/Nov

Unable to see "Tools" menu option in Sitecore Connect

A support case was opened to report an issue where I was unable to see "Tools" option in the main menu of Sitecore Connect even though I have app level access. This doesn't allow me to create a new connector. Sitecore investigated this behavior and they have registered it as a bug. The reference number is SBB-3936. As a workaround for the issue, I can use account that has Organization Admin rights to use the "Tools" option.

Support case number: CS0414342

Sitecore Connect

2023

6/Nov

Expected behaviour of publishing items under /system node into Experience Edge

As per this documentation https://doc.sitecore.com/xp/en/developers/hd/21/sitecore-headless-development/the-publishing-process.html, only items under the following paths are publishable to the Experience Edge:

  1. /sitecore/content
  2. /sitecore/media library
  3. /sitecore/templates

However, in our case, a few items under /sitecore/system/ node exist in the Experien...

Sitecore XM Sitecore XP

2023

30/Oct

Page items with spaces in their names redirected to the ‘Not Found’ page in the Next.js application

The solution for one of the projects employs a headless implementation on Sitecore 10.2 using Next.js, leveraging Experience Edge to deliver content and hosted on Vercel.

An issue was encountered where requesting a page URL without manually replacing spaces with hyphens redirects to a ‘Not Found’ page in the Next.js application. For example, if the page item name is “About Us”, the URL https://HOSTNAME/about-us functions correctly. However, if the URL i...

Sitecore XM Sitecore XP

2023

30/Oct

Multisite Resolution Issue with Experience Edge

There is an issue with context site resolution in the edge delivery endpoint when there is a multisite configuration and structure is created in the Sitecore.

In our case, there is SiteA (example name) website with two site definitions "SiteA" and SiteACA under a tenant. Please note that the structure has been created using SXA tenant and site creation scripts.

SiteA Configuration: Hostname is "www.sitea.com" and language is "en".

SiteACA Configuration: Hostname is "www.s...

Sitecore XM Sitecore XP

2023

25/Aug

SUGCON India 2023 - Speaking Engagement

I was honored to have had the privilege of presenting at Sitecore SUGCON India 2023, where I co-presented with my colleague, Priyanka Gulia. Our topic was Integration of Generative AI within Sitecore: Enhancing Digital Experiences and Content Creation.

Link of the Presentation

We presented two use-cases in the demo:

  1. First use-cas...

Sitecore XM Cloud Sitecore Connect

2023

30/May

Allow using FileField type in GraphQL queries

The Schema documentation in Experience Edge lists the FileField type and its related fields, so it is expected to be included in the GraphQL schema. However, when you use it in the GraphQL query to fetch the data of file field in Sitecore, it throws an exception. To understand this further, a case was opened with Sitecore Support. After their investigation, they mentioned that it has listed schema but it is not expected it to be there since its functionality was not implemented and schema for th...

2023

28/May

Allow use of Multiroot Treelist field in the delivery endpoint

The OOTB "Multiroot Treelist" field type was getting resolved as "TextField" instead of "MultilistField" in the output of GraphQL query in edge delivery endpoint even after modifying the fieldTypeMappings for the "MultilistField" type in the configuration. This worked fine when query was executed on Preview endpoint. This was not the expected behaviour hence a support case was opened with Sitecore Support. After their investigation, Sitecore mentioned that the Edge schema provider doesn't...

2023

15/May

XM Cloud Bootcamp

I took part in the XM Cloud Bootcamp, a five-day workshop organized and led by Kiran Patil within our organization. Throughout the workshop, we delved into various topics such as XM Cloud fundamentals, XM Cloud architecture, the development process, Experience Edge, Content Resolvers, Sitecore 10.3 features for XM Cloud, advanced features, deployment on XM Cloud, Vercel deployment, troubleshooting, and more.

What made the workshop particularly effective was its hands-on approach. We didn't ju...

Sitecore XM Cloud

2023

1/Mar

Issue with Version Compatibility Feature of Sitecore CLI V5.1.25

We faced an issue whiled upgrading Sitecore CLI version from 4.2.0 to 5.1.25. As mentioned in the upgrade document, the Sitecore Management Services module was upgraded to 5.1.25. However, when we tried sterilization commands (pull and push) or publish command, the exception was thrown with the following error message:

"The Sitecore Management Service version of the environment this Sitecore CLI operates with is outdated, please update the Sitecore Management Service to version 5.1.25."

A ...

Sitecore XM Sitecore XP

2023

6/Jan

Publishing with Related Items to Experience Edge Failed

The support case was opened with Sitecore for an issue where publishing an item with related items to the Experience Edge target failed with an exception. They were able to reproduce this issue that led to an ArgumentNullException thrown from TemplateFieldDeliveryEntityGenerator when publishing to the Experience Edge with related items. It is registered as a bug using the reference number 534137 for Sitecore XP 10.2 and Experience Edge Connector 20.0.0. The hotfix was provid...

Sitecore XM Sitecore XP

2023

1/Jan

Mentorship

I'm part of a team in my organization focused on MVP Mentorship and Collaboration. Throughout the year, I've teamed up with colleagues to work together on this initiative. Each of us takes on the role of a mentor, guiding and collaborating with our assigned mentee(s) to make meaningful contributions to the community.

I partnered with my colleague, Gautam Bhulchandani. Together, we planned and executed our contributions to the Sitecore community. We had regular meetings every two weeks to disc...

2023

1/Jan

Blog

This year, I've actively contributed to the community by sharing my insights through 13 blog posts. One of my key projects involved implementing a headless system on Sitecore XM 10.2 using next.js as the frontend technology, with experience edge as the delivery endpoint. The CM is hosted in containers, and the frontend application is hosted on Vercel.

Throughout this project, I encountered challenges related to these products and technologies, providing me with valuable learning opport...

Sitecore XM Sitecore XM Cloud Sitecore Connect

2023

1/Jan

Learning, Training and Evaluation Program

In the first part of the year, I focused on learning the basics of modern JavaScript libraries like React and NextJS. To apply this knowledge, our organization organized an event called "Mulyankan 1.0 (Mulyankan is a word in Hindi language which means Evaluation)" in April, specifically for backend developers to test their new skills. This two-day event focused on practical applications of React and NextJS, where participants collaborated to build a small website.

After grasping the fundament...

Sitecore XM

2023

1/Jan

Active Participation on Social Media

I actively contributed to the Sitecore community on LinkedIn by regularly sharing and reposting insightful Sitecore content. Beyond creating my own posts, I also reposted the content to keep the community well-informed and facilitate discussions. This approach not only helped me stay updated with the latest developments in the Sitecore domain but also helped me to stay connected and engaged with the Sitecore community via LinkedIn.

2023

1/Jan

Sitecore User Group India

I lead the Sitecore User Group India and organized 5 events in SUGIN this year. These events serve as invaluable opportunities to connect with fellow community members, explore the latest developments in the Sitecore domain, and provide a platform for knowledge sharing on a global scale. Please refer to the list below for details on the events hosted this year:

  1. Sitecore Headless Pr...

Sitecore XM Sitecore Search Sitecore XM Cloud

Latest Layout Output not Showing in Experience Edge

A case was opened with Sitecore Support to report an issue where the output of layout GraphQL query for home item was always serving the cached content in Experience Edge. Sitecore was able to find the root-cause of this issue. It was related to the site name. The initial name of the site was, for example, “SitecoreCorner” and then it was renamed to, for example, “Sitecorecorner”. The only change was in the casing of letter “C” from large to small in the site name. So, the layout value of home i...

Sitecore XM Sitecore XP