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LinkedIn Article on Sitecore Search- A Summary of Sitecore Symposium Presentation
Title - Unleashing the Power of Sitecore Search to Optimize Customer Experience Summary - I had the incredible opportunity to present at the Sitecore Symposium, where I discussed how businesses can transform their customer experience by leveraging the full potential of Sitecore Search. I write this article for those who missed attending or weren't part of this year’s Symposium. It was a comprehensive article capturing the key insights and takeaways from my session.
Sitecore SearchSitecore Symposium 2024
Title: Unleash the power of Sitecore Search: Optimize CX through engaging onsite search experiences Summary: Unleash the power of Sitecore Search to optimize CX, ensure effortless information access, and drive customer satisfaction. This session will explore: - The crucial role of onsite search in CX: Discover how a well-optimized search function directly impacts customer satisfaction, engagement, and conversion rates - Unlocking Sitecore Search potential: Must-have features of Sitecore Search ...
Sitecore SearchLinkedIn Article on Customer Experience from Emotions to Action
Title: Elevating Your Customer Experience: From Emotions to Action Summary: This article highlights the critical role of customer experience (CX) in today’s competitive landscape, focusing on its emotional impact and importance in fostering loyalty. It provides actionable steps, including crafting a customer-centric vision, understanding customer personas, forging emotional connections, and measuring success using tools like NPS and CLV.
The principles discussed align with Sitecore DXP’s cap...
Sitecore XM Sitecore XP Sitecore XC Sitecore CDP Sitecore Personalize Sitecore OrderCloud Sitecore Content Hub Sitecore Discover Sitecore Search Sitecore Send Sitecore XM Cloud Sitecore Content Hub ONE Sitecore ConnectSUGCON INDIA 2024
Title - Elevating Digital Experiences: A Rightpoint Case Study for an Insurance Client Summary - In this presentation, we explored how Rightpoint drives growth by delivering transformative experiences through our unique Total Experience approach to Customer Experience solutions. We delved into our journey of implementing XMCloud, a state-of-the-art headless CMS solution, and seamlessly integrating it with NextJs. This case study will highlight our strategic decisions, technical challenges, and ...
Sitecore XM CloudLinkedIn Article on Customer Experience Metrics and KPIs
Title: Customer Experience Metrics and KPIs Summary: This article explores key metrics and tools essential for measuring and enhancing customer experience (CX). It covers Net Promoter Score (NPS) to gauge loyalty, Customer Effort Score (CES) for ease of interaction, Customer Satisfaction Score (CSAT) for contentment, Customer Lifetime Value (CLV) for long-term revenue, and metrics like Churn Rate, Retention Rate, and Customer Journey Analytics for comprehensive insights into customer behavior. ...
Sitecore XM Sitecore XP Sitecore XC Sitecore CDP Sitecore Personalize Sitecore OrderCloud Sitecore Content Hub Sitecore Discover Sitecore Search Sitecore Send Sitecore XM Cloud Sitecore Content Hub ONE Sitecore ConnectSitecore User Group Jaipur
I am a co-founder of the Sitecore User Group Jaipur, established in 2016, and have been actively involved in its growth and development since its inception. Alongside organizers Sumit Bhatia and Rinku Jain, I have been instrumental in ensuring the success of the group, which is now one of the most active Sitecore user groups. This year alone, we successfully organized over 12 meetup events, creating opportunities for Sitecore professionals to connect, learn, and collaborate.
In addition to me...
Sitecore XM Sitecore XP Sitecore XC Sitecore CDP Sitecore Personalize Sitecore OrderCloud Sitecore Content Hub Sitecore Discover Sitecore Search Sitecore Send Sitecore XM Cloud Sitecore Content Hub ONE Sitecore ConnectSitecore User Group Jaipur Youtube Channel
As a co-founder and active mentor of the Sitecore User Group Jaipur, I have contributed significantly to building and nurturing one of the most dynamic Sitecore communities in India. Our YouTube channel serves as a valuable platform where we share recordings of our events held annually, allowing Sitecore professionals from across the world to access educational content, thought leadership, and technical insights.
By leveraging this channel, I ensure that our meetups, presentations, and worksh...
Sitecore XM Sitecore XP Sitecore XC Sitecore CDP Sitecore Personalize Sitecore OrderCloud Sitecore Content Hub Sitecore Discover Sitecore Search Sitecore Send Sitecore XM Cloud Sitecore Content Hub ONE Sitecore Connect